Frequently Asked Questions

Mobile Recharge AE is a leading platform in the UAE that allows you to recharge your mobile phone balance, data, and other mobile services instantly. We partner with all major UAE telecom operators to provide convenient and secure recharge services.

We support all major UAE telecom operators including Etisalat, du, and Virgin Mobile. You can recharge any UAE mobile number regardless of the operator.

Creating an account is simple! Click the "Register" button on our login page, fill in your details, and verify your email address. You'll need to provide your name, email, phone number, and create a secure password.

We accept all major credit and debit cards (Visa, MasterCard, American Express), UAE bank transfers, and digital wallets. All payments are processed securely through our payment partners.

Most recharges are processed instantly. In rare cases, it may take up to 5 minutes. You'll receive a confirmation message once the recharge is successful.

If your recharge fails, the amount will be automatically refunded to your account within 24-48 hours. You can also contact our customer support team for immediate assistance.

You can view your complete recharge history in your account dashboard. Each transaction includes details such as date, time, amount, and status.

If you enter the wrong number, please contact our customer support immediately. We'll help you resolve the issue and ensure the recharge is applied to the correct number.

Yes, we use industry-standard encryption and security measures to protect your payment information. We never store your complete card details on our servers.

You can change your password by going to your account settings. Click on "Change Password" and follow the prompts to set a new password.